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Each of our Lawyers have their own team who will be with you every step of the way, from the point of contact with us (once you have made your offer, or had an offer accepted), right through to completion day, and thereafter should we be registering a property into your name.
We know each client is different, their understanding and experience of buying and selling homes varied and as such it is essential that we tailor how we communicate with you, from the first time buyer, to experienced developer. Whilst keeping up with the times, and knowing many clients like the use of emails, and zoom we are still very mindful of our more vulnerable clients, it is our promise to ensure that we tailor how we communicate with you, and make time for you in the office should you need this support.
We work closely with many of the local estate agents, who often recommend us to their clients, this helps you to know we move transactions on with direct and clear contact with your agent throughout. We are able to refer you to other agencies such as tax advisors, builders and surveyors, we only recommend people we really trust and know will do the job as well as we do.
Not only do we deal with property sales and purchases, but our Lawyers are skilled in re mortgages, transfer of equity, land division, new leases and other more complex matters. We provide a range of services to help safe guard you and your home, or property investment, including tenancy agreements and declaration of trusts. When completing your property matter, we can also guide you through creating your will to ensure that your investment is protected for your family.
Our firm supports and follows The Conveyancing Quality Scheme Client Charter so you can expect quality, professional, and transparent services with every conveyancing transaction.
Please review our Conveyancing Outline for important information about your conveyancing transaction.
We provide a full legal conveyancing service to our clients which is set out in the Conveyancing Outline. This also sets out the key stages and timescales.
Please do get in touch if you are in need of assistance, via [email protected] or call 01865 722383
At Trueman’s we have a team of people who know how much your home means to you. We also know that you want experienced and knowledgeable lawyers to guide you through the process, whilst keeping things simple, to the point, and without the legal jargon. That is what we do. First and foremost, we are humans, we know that this time can be stressful and we want to make things as straight forward as possible for you.
Michael Trueman – qualified on 1 March 1986 and is the Senior Director and Solicitor Advocate. Michael has carried out residential and commercial conveyancing since 1986.
Tina Webb – Chartered Legal Executive who qualified in 2006 and is experienced in residential conveyancing, supervised by Michael Trueman.
Karen Peacock – Chartered Legal Executive who qualified in 2006 and is experienced in residential conveyancing and has worked in conveyancing since 2001. Karen is supervised by Michael Trueman.
Keshia Roachford – trainee Legal Executive who is taking her next set of exams in 2024. She is supervised by Michael Trueman and Karen Peacock. She has worked in conveyancing since 2018.
Karen Chan – Graduate Legal Executive who has been engaged in the conveyancing department since August 2022 and who plans to be admitted as a Chartered Legal Executive in October 2025.
Since April 2023, Karen has been running her own sale files under supervision. Karen is supervised by Michael Trueman.
Complaints and Legal Ombudsman Contact Information
You will find the contact details and timescales for the Legal Ombudsman in our Complaints Procedure but for ready reference they are:
Legal Ombudsman, PO Box 6167 Slough SL1 0EH
- within six months of receiving a final response to your complaint
- no more than six years from the date of act/omission; or
- no more than three years from when you should reasonably have known there was cause for complaint